Bring order
Turn moving pieces into work people can follow.
OPEN TO INTERNATIONAL OPPORTUNITIES
Hello,
I’m Iris.
Business Operations | International Business | AI-powered Projects
I bring clarity to complex work—supporting teams, improving workflows, and exploring practical ways AI can make good operations even better.
Hangzhou, China · Open to International Opportunities
FIG. 01 · SYSTEMS IN MOTIONHUMAN-CENTRED OPERATIONS
01 — 05
01A LITTLE ABOUT ME
Good operations make
space for great ideas.
I’m an operations-minded creative with a foundation in digital media and hands-on experience supporting learning programmes.
At EF, I helped keep day-to-day programmes running smoothly through thoughtful coordination, clear documentation, and dependable support for learners and colleagues.
I’m now building on that experience—exploring international business, careful research, and practical AI tools that make everyday workflows clearer and more useful.
Curious by nature. Thoughtful by design.
↗
Connect people
Make communication across teams feel effortless.
Stay curious
Use new tools with a clear, human purpose.
02WHERE I’VE WORKED
Experience with
people at the centre.
Reliable support, thoughtful details, and a steady hand behind the scenes.
EF · EDUCATION
June 2024 – July 2025Operations & Program Support Assistant
Supported the smooth delivery of learning programmes by keeping schedules, people, and information connected.
- Coordinated schedules, sessions, and day-to-day programme logistics.
- Maintained documentation and tracked progress to keep work organised.
- Provided bilingual communication and practical guidance to learners and colleagues.
- Supported onboarding and helped people navigate programme processes.
- Worked across teams to address questions and keep routine work moving.
OPERATIONSPROGRAM SUPPORTBILINGUAL COMMUNICATION
03FOUNDATIONS
Creative roots.
Operational thinking.
EDUCATION · GRADUATED
Chongqing Normal University
Digital Media Art
September 2022 – June 202604A PRACTICAL TOOLKIT
Good thinking.
Growing toolkit.
Tools are useful when they help people do their work better.
01AI & CREATIVE TOOLS
ChatGPTClaudeGeminiDeepSeekKimiDoubaoMidjourney
02HOW I WORK
Research & synthesisInformation organisationBilingual communicationOperations supportProject coordination
03CURRENTLY LEARNING
Exceln8nMakeAPIsPythonCodex
Learning in progress · Beginner level
05SELECTED PROJECTS
Ideas, made
into useful things.
Personal experiments and early-stage prototypes. Every project is a work in progress.
01Personal Portfolio Website
A considered portfolio—designed to make my experience and direction easy to understand.
Personal Portfolio Website
A considered portfolio—designed to make my experience and direction easy to understand.
PROBLEM
My experience and direction needed a clear, shareable home for job applications.
OBJECTIVE
Present operations experience, education, skills, and practical project work in one accessible portfolio.
WORKFLOW
Developed with AI-assisted coding and human review.
TOOLS
HTML · CSS · JavaScript · Codex
OUTPUT
A responsive, bilingual personal portfolio with project demonstrations.
LIMITATIONS & LEARNING
You’re viewing this project ↗Deployment is pending. The content is editable; personal social profile URLs remain to be added.
02AI-Powered International Market Research
A self-contained research brief builder for organising manually gathered information.
AI-Powered International Market Research
A self-contained research brief builder for organising manually gathered information.
PROBLEM
Early market research can be difficult to organise into one reviewable brief.
OBJECTIVE
Structure questions, manually entered notes, and sources for human review.
WORKFLOW & TOOLS
Open research brief builder ↗Enter a scope, gather evidence yourself, then generate a prompt and Markdown brief. HTML · CSS · JavaScript.
03Sales Data Analysis Dashboard
An interactive dashboard for exploring sales metrics from a sample CSV or your own file.
Sales Data Analysis Dashboard
An interactive dashboard for exploring sales metrics from a sample CSV or your own file.
PROBLEM
Raw sales rows can hide patterns in products and monthly performance.
OBJECTIVE
Summarise revenue, orders, average order value, and trends from validated CSV data.
WORKFLOW & TOOLS
Open sales dashboard ↗Load the synthetic sample or your CSV; calculations and charts run in your browser. HTML · CSS · JavaScript.
06THE NEXT CHAPTER
Let’s make
good things happen.
I’m open to opportunities in business operations, international business, and AI-powered projects.
Start a conversationIris.cheng.biz@outlook.com